Last updated: 28 September 2026

Welcome to Trendylane. These Terms of Service govern your use of the Trendylane website and your purchase of products from us.

By accessing our website, browsing our products or placing an order, you agree to these Terms of Service, together with our Shipping & Delivery Policy, Returns & Refunds Policy and Privacy Policy.

Please read these Terms carefully before using our website or placing an order.

1. About Trendylane

This website is operated by Trendylane.

Throughout this website, the terms “Trendylane”, “we”, “us” and “our” refer to Trendylane.

Trendylane is an online lifestyle brand offering jewellery, accessories, handbags and other fashion and lifestyle products.

Our website is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services online.

2. Acceptance of These Terms

By accessing or using our website, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our website or purchase products from us.

These Terms apply to all visitors and users of our website, including customers, browsers and anyone submitting content or information to Trendylane.

We may update these Terms from time to time by publishing an updated version on our website. Your continued use of our website after changes are published constitutes acceptance of the updated Terms.

3. Online Store Terms

By using our website, you confirm that you are legally able to enter into a binding agreement under applicable Australian law.

You agree not to use our website or products for any unlawful or unauthorised purpose.

You must not:

·       Use our website to engage in unlawful activities

·       Attempt to gain unauthorised access to our website or systems

·       Upload or transmit viruses, malware or other harmful code

·       Interfere with the operation or security of our website

·       Use our website to infringe the rights of others

·       Reproduce or misuse our website content without permission

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements and other information displayed on our website are accurate.

However:

·       Product colours may appear slightly different depending on your device or screen settings.

·       Measurements provided in product descriptions may have minor variations.

·       Product images may be displayed for illustrative purposes.

·       Product availability may change without notice.

We reserve the right to modify product descriptions, discontinue products or update product information where appropriate.

Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law.

5. Prices

All prices displayed on the Trendylane website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change from time to time.

We reserve the right to correct pricing errors, product information errors or other inaccuracies on our website.

If an obvious pricing error occurs and you have placed an order based on that error, we may contact you to discuss the situation before fulfilling the order.

Where required by Australian law, your consumer rights will continue to apply.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation email acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been dispatched.

We reserve the right to cancel or refuse an order in circumstances such as:

·       The product is unavailable

·       There is an obvious pricing or product information error

·       We suspect fraudulent or unauthorised activity

·       We are unable to verify the information provided

·       An order appears to have been placed for unauthorised resale or other prohibited purposes

If we cancel an order after payment has been received, we will arrange an appropriate refund.

7. Customer Information

When placing an order, you agree to provide accurate, current and complete information, including your:

·       Name

·       Email address

·       Shipping address

·       Billing information

·       Payment information

You are responsible for ensuring that your delivery information is correct before completing your purchase.

Trendylane is not responsible for delays or additional delivery costs resulting from incorrect or incomplete information provided by the customer.

8. Payments

Payments are processed through the payment methods made available through our Shopify store.

You agree to provide valid and accurate payment information when placing an order.

We do not have access to your full payment card details where these are processed through our payment providers.

9. Shipping and Delivery

Our Shipping & Delivery Policy contains information about processing times, delivery services, estimated delivery timeframes and other shipping conditions.

By placing an order with Trendylane, you acknowledge that delivery timeframes are estimates and may be affected by circumstances outside our control.

Please refer to our Shipping & Delivery Policy for full details.

10. Returns and Refunds

Our Returns & Refunds Policy explains when products may be returned and when refunds or other remedies may be available.

Nothing in our Returns & Refunds Policy or these Terms is intended to exclude, restrict or modify your rights under the Australian Consumer Law.

Where a product has a problem covered by the Australian Consumer Law, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.

Please refer to our Returns & Refunds Policy for further information.

11. Jewellery and Product Care

Some Trendylane products may require particular care to maintain their appearance and condition.

Where care instructions are provided on a product page or with your order, we recommend following them carefully.

Normal wear and tear, accidental damage, misuse or failure to follow care instructions may affect the condition of a product.

Product-specific care information should be considered together with any information provided on the relevant product page.

12. Intellectual Property

All content on the Trendylane website, including but not limited to:

·       Brand name and logo

·       Product photographs

·       Product descriptions

·       Website graphics

·       Written content

·       Designs

·       Videos

·       Marketing materials

is owned by or licensed to Trendylane unless otherwise stated.

You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit our content without our prior written permission.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, social media platforms or other services.

These third parties operate under their own terms and privacy policies.

Trendylane is not responsible for the content, availability, security or practices of third-party websites or services.

You should review the relevant third party’s terms and policies before using their services.

14. Reviews, Feedback and User Content

If you submit reviews, feedback, photographs, comments or other content to Trendylane, you agree that:

·       The content is accurate to the best of your knowledge.

·       You have the right to submit the content.

·       The content does not infringe another person’s intellectual property, privacy or other rights.

·       The content does not contain unlawful, abusive, defamatory or harmful material.

·       The content does not contain malicious software.

We may remove content that we reasonably believe breaches these Terms or applicable law.

If you submit photographs or other content for use by Trendylane, you grant Trendylane permission to use that content for legitimate business and marketing purposes, subject to applicable law.

15. Personal Information

Any personal information you provide to Trendylane is handled in accordance with our Privacy Policy.

This may include information provided when you:

·       Create an account

·       Place an order

·       Contact us

·       Subscribe to marketing communications

·       Submit a review or other content

Our Privacy Policy explains how we collect, use and protect personal information.

16. Errors and Corrections

From time to time, our website may contain typographical errors, inaccuracies or omissions relating to:

·       Product descriptions

·       Pricing

·       Promotions

·       Product availability

·       Shipping charges

·       Delivery estimates

·       Other website information

We reserve the right to correct these errors and update information when identified.

Where an error materially affects an order, we may contact you before proceeding with the order.

17. Prohibited Uses

You must not use the Trendylane website:

·       For any unlawful purpose

·       To violate applicable laws or regulations

·       To infringe intellectual property rights

·       To submit false or misleading information

·       To transmit viruses or malicious code

·       To collect personal information about other users without authorisation

·       To spam, phish, scrape or crawl the website without permission

·       To interfere with website security

·       To attempt to gain unauthorised access to our systems

·       In any manner that could damage, disable or impair the website

We reserve the right to restrict access to users who breach these requirements.

18. Website Availability

We aim to keep the Trendylane website available and operating properly, but we cannot guarantee that the website will always be:

·       Available without interruption

·       Free from errors

·       Free from technical issues

·       Completely secure

·       Available at all times

Website access may occasionally be interrupted for maintenance, technical issues, updates or circumstances beyond our reasonable control.

19. Limitation of Liability

To the extent permitted by law, Trendylane will not be responsible for loss or damage arising from your use of the website where that loss or damage is not caused by Trendylane’s breach of its legal obligations.

However, nothing in these Terms excludes, restricts or modifies any guarantee, warranty, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Where Australian Consumer Law applies, your statutory rights take precedence over any inconsistent provision in these Terms.

20. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims or reasonable costs incurred by Trendylane as a result of your unlawful use of the website, your breach of these Terms, or your infringement of another person’s rights.

This clause does not apply to the extent that the loss was caused by Trendylane’s own breach of law or other circumstances where liability cannot legally be excluded.

21. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

22. Termination

These Terms apply while you use our website and services.

Trendylane may restrict or terminate your access to the website where you breach these Terms or where we are otherwise permitted to do so by law.

Any rights or obligations that arose before termination will continue to apply where appropriate.

23. Entire Agreement

These Terms, together with our other website policies and any additional terms applicable to specific products or services, form the agreement governing your use of the Trendylane website.

If any provision of these Terms conflicts with a mandatory consumer protection law, the mandatory legal requirement will apply.

24. Governing Law

These Terms of Service are governed by the laws of Australia.

Any disputes will be subject to the applicable courts and laws of Australia, subject to any mandatory rights or protections available to consumers under Australian law.

25. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this page with the relevant “Last updated” date.

We encourage you to review this page periodically to stay informed of any changes.

26. Contact Us

If you have any questions about these Terms of Service, please contact us:

Trendylane

care.trendylane@gmail.com

trendylane.com.au

Last updated: 28 September 2026